Finding leads is the primary challenge for service-based businesses. Despite the abundance of online information and numerous YouTube business channels, there is often a lack of guidance on acquiring clients, which is the most crucial aspect of running a business. The so-called “gurus” typically provide vague scenarios of client interactions without addressing the fundamental issue of finding leads. If you’re reading this blog, chances are you’re struggling to locate leads, let alone maintain a consistent clientele.
You might be wondering, what comes next after completing all the necessary paperwork, creating a business plan, setting up a live website, obtaining business cards, and establishing social media channels. The following list outlines strategies for finding B2B leads for your service-based business and approaches to introducing yourself to potential leads.
- Chamber of Commerce:
Start by exploring your local Chamber of Commerce, but not necessarily by becoming a member. Becoming a member alone does not guarantee lead generation. Instead, visit their website and browse through their directory. This directory is often free, and in some cases, you can directly message businesses through the Chamber’s website. The Chamber of Commerce directory categorizes businesses by industry, which is particularly beneficial if you cater to a niche market. Utilize the directory to gather leads, including contact names, phone numbers, addresses, and email addresses. - Industry Directories:
Similar to the Chamber of Commerce directory, seek out directories that cater to your target audience. For instance, if your services are tailored to dentists, life coaches, plumbers, creatives, or other specific professions, there are numerous directories where business owners have public profiles. Conduct a thorough Google search for relevant business directories and compile potential leads. Additionally, if your services are targeted towards women-owned, black-owned, or minority-owned businesses, you can find directories specifically catering to these demographics and add them to your lead list. - Attendee/Speaker Lists from Conferences:
Often, networking opportunities at conferences are limited either due to time constraints or a lack of influence. However, you can obtain a list of conference attendees, typically provided as a pamphlet to participants. Additionally, visit the conference’s website to access lists of panelists or speakers and include their names in your lead list. You may need to conduct further research to find their contact details, such as email addresses, phone numbers, or physical addresses, but once you know who you are looking for, acquiring this information becomes relatively easy. - Google Maps:
Since most businesses have a free Google Business Profile, which allows them to appear on Google Maps, utilizing this platform becomes an excellent way to discover potential leads. - Social Media:
Finally, social media proves its worth! Given that creating a profile is free, most businesses maintain a social media presence. Facebook and Instagram, in particular, are ideal for finding leads beyond traditional Google searches. Typically, businesses include a website link in their bios, enabling you to gather more information about the company.
How to utilize this information: Now that you have the contact information, you can reach out to these individuals through emails, introduction letters (via mail), in-person meetings, and phone calls. These direct sales strategies are likely to yield faster results in securing paying clients.
Here are some valuable tips:
- Sending Emails:
Avoid sending mass emails to businesses you haven’t contacted before through email marketing platforms such as Mail Chimp or MailerLite. Instead, always send professional emails from your business email address. - Mailing Introduction Letters or Notes:
When sending introduction letters, it’s best to opt for a handwritten note or letter rather than something printed. This personal touch will pique the recipient’s interest since people aren’t accustomed to receiving handwritten correspondence. Avoid including your business card with the note or letter, as it can come across as tacky. Instead, write your contact information within the note or letter, specifying when you plan to reach out. For example, you can mention, “I will call you on Tuesday, April 6th at 10 am. If this isn’t a suitable time for you, please contact me at 123-456-8910 or myname@mybusiness.com. Feel free to send me a text if that’s more convenient. I look forward to speaking with you.” - In-person meetings:
When visiting a business for the first time, consider bringing something of value to the staff. While flyers may not grab their attention, goodies like cookies, donuts, or other sweet treats can make a positive impression. Use this opportunity to establish rapport. You can also offer special discounts exclusively for the staff. Remember, they are the gatekeepers, and building a good relationship with them can open doors within the business. - Making Cold Calls:
Before making a cold call, ensure you’ve identified the decision-maker. You can’t afford to waste time speaking with the wrong person. Once you have the right contact, keep the phone call as brief as possible, respecting the other person’s time. Highlight how your business can help them achieve their goals and what they can expect from your collaboration, whether it’s increased revenue, exposure, or completing a specific task. Schedule another meeting or phone call to delve into the details. Keep the conversation concise and remember to sprinkle in a few compliments about the business, such as congratulating them on a recent award, press feature, merger, or any noteworthy accomplishments. This demonstrates that you’ve done your research and genuinely have an interest in working with them.
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